Privacy Policy (GDPR)

1. Overview

This Privacy Policy explains what personal data we collect when you use our website, for what purposes we process it, and what rights you have under the General Data Protection Regulation (GDPR).
“Personal data” means any information that can identify you directly or indirectly – such as your name, email address, or IP address.

2. Data Controller

AMpower OOD
Represented by: Aneliya Manolova
Address: 27Z Srebarna Street, Building B, Apt. 20, 1407 Sofia, Bulgaria
Phone (BG): +359 878 484 433
Email: mail@ampower.solutions
Website: www.ampower.solutions
Company ID (EIK): 208139534

3. Data We Collect

Data you provide directly

• Through contact forms (name, email, phone number, message content)
  
  

• When subscribing to a newsletter
  
  

• When booking consultations or meetings (e.g., via Calendly)
  
  

Data collected automatically

• IP address, date and time of access
  
  

• Browser type/version and operating system
  
  

• URLs of pages visited on our website
  
  

• Cookies (see section 9)
  
  

4. Purposes of Processing

We process your personal data for the following purposes:

• To ensure the technical operation and functionality of the website
  
  

• To respond to your inquiries or requests
  
  

• To send newsletters (only with your explicit consent)
  
  

• To analyse traffic and optimise the website (via Google Analytics)
  
  

• To manage bookings and consultations (via Calendly)
  
  

• To display embedded video content (via YouTube)
  
  

• To use Google Fonts, Google Maps, and Google Drive when needed
  
  

5. Legal Basis for Processing

Processing of your personal data is based on:

• Your consent – Art. 6(1)(a) GDPR (e.g., newsletters, analytics, embedded media)
  
  

• Contract or pre-contractual steps – Art. 6(1)(b) GDPR (e.g., scheduling consultations)
  
  

• Legal obligation – Art. 6(1)(c) GDPR (e.g., accounting, taxation)
  
  

• Legitimate interest – Art. 6(1)(f) GDPR (e.g., website security, essential functionality)
  
  

6. Data Retention

Your personal data is stored only as long as necessary for the respective purpose or until you withdraw your consent.
Examples:

• Inquiries: up to 24 months after last contact
  
  

• Newsletter subscriptions: until you unsubscribe
  
  

• Contractual and accounting data: in accordance with legal retention requirements
  
  

After the retention period, data is securely deleted or anonymised.

7. Data Sharing and Processors

We may share your data only when necessary and under strict data-protection safeguards with:

• Google Ireland Ltd. (Google Sites, Analytics, Drive, Fonts, Maps, YouTube)

• Calendly LLC, USA – for appointment scheduling
  
  

International transfers: Some data may be transferred to countries outside the EU, including the USA. Such transfers occur only with appropriate safeguards, such as EU Standard Contractual Clauses or other approved adequacy mechanisms.

8. Your Rights under GDPR

You have the following rights regarding your personal data:

• Right of access
  
  

• Right to rectification
  
  

• Right to erasure (“right to be forgotten”)
  
  

• Right to restriction of processing
  
  

• Right to object (including to processing based on legitimate interest)
  
  

• Right to data portability
  
  

• Right to withdraw consent at any time
  
  

• Right to lodge a complaint with the Commission for Personal Data Protection (CPDP) – www.cpdp.bg
  
  

To exercise your rights, contact us at mail@ampower.solutions.
We will respond within one month (or longer for complex requests).

9. Cookies and Third-Party Services

Our website uses cookies for:

• Essential site functionality and security
  
  

• Traffic analysis (Google Analytics)
  
  

• Embedded videos (YouTube) and maps (Google Maps)
  
  

• Improving user experience
  
  

You can manage or disable cookies through your browser settings.
Analytical and marketing cookies are used only with your explicit consent (opt-in).

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or alteration, in line with current best practices.

11. Children

Our website and services are not directed toward individuals under the age of 16.
If we become aware that we have inadvertently collected data from a minor without consent, we will delete it promptly.

12. Updates to this Policy

We may update this policy from time to time. The latest version is always available on this page and applies from the date indicated above.

13. Contact for Privacy Matters

For any questions or requests related to your personal data, please contact:
📧 mail@ampower.solutions
📞 +359 876 021 966
AMpower OOD
27Z Srebarna Street, Building B, Apt. 20, 1407 Sofia, Bulgaria